Buyer Protection Policy

Secured Transactions

At Sariya Bazar, your safety is our top priority. Our Buyer Protection program is designed to ensure that every metric ton of steel you purchase meets the exact specifications you ordered.

Anti-Counterfeit Guarantee: We have a zero-tolerance policy for fake or substandard Sariya. If you receive material that does not match the brand, grade, or ISI markings specified, you are entitled to a full refund or replacement.

Payment Escrow Assistance

For large institutional orders, we provide escrow-like assistance to ensure funds are only released to the dealer once the material has passed initial site inspection and weight-bridge verification.

Quality Assurance

We ensure that all listed dealers provide valid Test Certificates (TC) from the manufacturer for every batch. This prevents the mixing of non-branded local bars with primary brands like Tata Tiscon or JSW NeoSteel.

Need help? Report a concern here